Refund & Cancellation Policy

Effective date: September 30, 2026

This policy applies to purchases from LocalBusinessLocator.com (“LBL”). It is intended to state the commercial terms clearly while preserving any refund, cancellation, chargeback, or consumer right that cannot lawfully be waived.

1. Free Listings

Free listings have no purchase price. LBL may suspend or remove a free listing for policy violations, fraud, duplication, inactivity, legal risk, or other legitimate platform reasons.

2. Paid Listing Plans

A paid listing provides the features and listing term shown at checkout. Unless checkout clearly states that a plan automatically renews and obtains any affirmative consent required by law, the purchase is treated as a one-term purchase rather than authorization for recurring charges.

You may request cancellation of future renewal at any time through the cancellation method shown with the plan or by contacting info@localbusinesslocator.com. Cancellation stops future charges but does not ordinarily erase services already provided during the current paid term.

3. Automatic-Renewal Plans

If a plan is offered with automatic renewal, the renewal price, billing frequency, term, cancellation method, and other material renewal terms must be disclosed before purchase. Required reminders, acknowledgments, price-change notices, and online cancellation options will be provided when applicable. A cancellation request received before the next charge takes effect for future billing.

4. Citation Building, SEO, Marketing, and Similar Services

For labor-based digital services, you may request cancellation before work begins and receive a refund of amounts paid for work not yet performed, less any nonrefundable third-party charges already incurred with your authorization. Once work has begun, LBL may deduct the reasonable value of completed work and committed third-party costs from any refund otherwise due.

Completed citation submissions, directory fees, media spend, advertising spend, premium placement fees, purchased distribution, and other third-party costs that cannot reasonably be recovered are not refundable merely because a third party later changes, rejects, removes, delays, or fails to index a submission.

5. Email Blasts, Press Releases, Advertising, Events, Jobs, and Classifieds

If cancellation is requested before publication, distribution, scheduling, or material production work begins, LBL will ordinarily refund the unearned portion of the fee. After publication, distribution, ad spend, or substantial production work has occurred, the portion attributable to completed work and committed third-party expenses is nonrefundable except as required by law.

6. Duplicate, Unauthorized, or Billing-Error Charges

Contact info@localbusinesslocator.com promptly if you believe a charge is duplicate, unauthorized, or incorrect. LBL will investigate and correct substantiated billing errors. Nothing in this policy limits rights provided by your payment-card issuer or applicable law.

7. Service Results

Dissatisfaction with search ranking, traffic, leads, sales, indexation, directory approval, review volume, or another outcome does not by itself establish entitlement to a refund because those outcomes are affected by third parties and are not guaranteed.

8. How to Cancel or Request a Refund

Email info@localbusinesslocator.com with your name, business name, order number if available, the service purchased, and the requested action. You may also call (951) 289-1710. LBL may request reasonable information to verify account or payment authority.

9. Non-Waivable Rights

This policy does not exclude or limit any statutory cancellation, refund, warranty, or consumer-protection right that cannot lawfully be waived.